Sometimes email providers will file these emails in your junk or spam folder, it can depend on your provider. Please go to your junk/spam folder to check for the confirmation email here first.
After checking your junk and spam folder, if you are still unable to locate this email, please feel free to reach out to us via the 'submit a request' form (linked at the bottom of tis email or in the top right hand corner of this page). From here we can search your details and locate the order for you.
If you do need to reach out to us to resolve the matter, please include the following details so that we can quickly identify your order:
- email used to place the order
- first and last name
- shipping address
Thank you for your order and we appreciate your patience!