This can depend on when we are notified by yourself, or your provider, that your NDIS invoice has been paid. The payment advice can be sent to contact@bfreeaustralia.com.au Please be sure to quote your order number when submitting your payment advice.
Once payment has been confirmed we will prepare your order for despatch. Please note orders will not be despatched until payment is received, so this will affect your order's delivery timeframe. Once payment is confirmed, please see our transit estimates below:
Despatch for orders with in Australia (Monday - Friday):
Express shipping - If your order is placed before 1pm AEST/AEDT, your order will be despatched that same day business day. Please note transit times are then added on top of the despatch time frame. Please see transit estimates for more information.
Standard Shipping - Standard shipping can take 1-3 business days to be despatched form our warehouse. Please note transit times are then added on top of the despatch time frame. Please see transit estimates for more information.
Transit Estimates:
For an estimated delivery time from Australia Post please visit the following postage calculator and type in 3189 (Moorabbin) in the "From" postcode field, and your postcode in the "To" postcode field. Please allow extra time for delivery in addition to the estimated time frame given by the Australia Post calculator due to potential delays.
https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/
EXAMPLE ONLY
Please note transit estimates are in additional to despatch timeframes.
Once you have placed your order, you can use the Australia Post tracking sent to you via email to check the location of your parcel.