We're sorry to hear this! If you feel that there is a missing item in your order, you have received the wrong size or colour, or any other sort of error; we do recommend getting in touch with us via the 'submit a request' button. The 'submit a request' button can be found at the bottom of this article or in the top right hand corner of your screen.
To complete the 'submit a request' form, you will need a couple of images to accompany your request. These images will assist us in resolving the matter for you asap. The images the form will ask for are listed below. It can help to have these ready before filling in the form:
Image 1 - Please provide an image of all the garments that were received. Please make sure all styles are identifiable and visible, and all sizing printed on the garments is shown.
Image 2 - If you have it; please provide an image of the packing slip (the white rectangular sticker inside the parcel with your order details).
We hope to have the matter sorted for you as soon as possible and we look forward to receiving your completed request form.
I received the wrong style, size, colour, there is an item/s missing from my order
