Sometimes email providers will file these emails in your junk or spam folder, it can depend on your email provider. Please go to your junk/spam folder to check for the confirmation email here first.
After checking your junk and spam folder, if you are still unable to locate this email, please feel free to reach out to us via the 'submit a request' form (linked at the bottom of this article or in the top right hand corner of this page). From here, our customer service team can assist you in locating your tracking.
If you do find that you need to reach out to us, please include the following details so that we can quickly identify your order:
- email used to place the order
- first and last name
- shipping address
Thank you for your order and we appreciate your patience!