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  • Submit a request
  1. Bfree Australia
  2. DELIVERY & PICK UP

DELIVERY & PICK UP

Delivery Options and Policy

  • What shipping services do you offer?
  • I have already placed my order, can I change the shipping method?
  • Shipping and Delivery Policy

Delivery Times, Dispatch and Tracking

  • How do I calculate my delivery time? (Australia only)
  • I can't find my shipping confirmation/tracking email
  • Delivery Estimates and Dispatch Timeframes

Delivery Issues

  • My order has the wrong shipping address, can I change it?
  • I think my order is running late
  • What if no one is home to receive the order?
  • My order says delivered, but I haven't received it
  • My order has been marked as returned to sender

Pick Up Orders - Moorabbin, VIC only

  • When will my pick up order be ready? (Melbourne only)
  • Are B Free products stocked in stores?
  • Can I try items on at the Moorabbin location? (Melbourne only)

Didn't find an answer?

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