We are sorry to hear this! If an order's address is listed incorrectly at checkout, it can result in Australia Post returning the order to us.
If this is the case, please get in touch with us via the 'submit a request' button and we can advise of the next steps to take to resolve the matter. The 'submit a request' button can be found at the bottom of this article or in the top right hand corner of this page. Please provide your order number, name and intended shipping address in your request.
My order has been marked as returned to sender
